Colorado Springs Housekeeping
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Quality Service:
It's Our Guarantee.
What does this mean?
GUIDELINE TO SERVICE RATES

At Colorado Springs Housekeeping we can tailor your cleaning  to match your needs and budget. Please call us to discuss your requirement and we can work out how much time will be required to do what it is you want done. You set the priorities, we will do it for you! call us for a free customized estimate.

To request a free estimate, please call us on 719-634-1139 or use the form provided on our contact page  for your free estimate. Thank you!

TERMS AND CONDITIONS
1.
  Our personalized estimate will ALWAYS include any applicable discounts. Rates will be quoted per person per hour. Billing time commences once we enter your home. Typically teams sizes are 2 or 3 people. Colorado Springs Housekeeping the reserves the exclusive right to select the team size based on the schedule and staffing requirements for the day in question.
2.
  All estimates are site unseen. The more accurately you can describe the size and condition of your home, the more accurately we will be able to estimate the actual cleaning time. PLEASE NOTE HOMES IN POOR CONDITION WILL TAKE LONGER. We will bill you for the actual time cleaned in 30 minute increments.
3.
  Colorado Springs Housekeeping has a fee of $75 for a cancellation within one full business day of a scheduled appointment for any reason. We ask that customers do not cancel on the day of service since we then are in a situation where we have reserved the time for you and may have turned other customers away because our schedule is fully booked. As a result, cancellations on the day of service will unfortunately have to be charged at the full rate.
4.
  Colorado Springs Housekeeping has a $90 minimum charge which equates to 1 hour and 30 minutes of cleaning for a crew of 2 maids or 60 minutes for a crew of 3 maids.
5.
  Colorado Springs Housekeeping has three arrival windows a day Monday to Friday. Our employees will arrive at some point during the following times: 8:00 am - 9:30 am; 10:00 am - 12:30 pm; 1:00 pm - 4:00 pm. Please note these ARE windows and not exact starting times.
6.
  If you decide to commit to a regular weekly, bi-weekly or monthly schedule Colorado Springs Housekeeping will always try to send out the same team each trip, however to due maid’s scheduled vacations, vehicle issues or illness we reserve the exclusive right to switch teams without prior notice.
7.
  Although we bring all of the normal cleaning supplies it is not possible for us to carry all the variations of products available, so if you require us to use a specific product on floors, counters, stove tops, etc. then we ask that you provide that product and our employees will be happy to use that product. Our employees may not use any product vcontaining bleach. Should you choose to provide a specific product for our employees to use you agree to take responsibility for the outcome.
8.
  Colorado Springs Housekeeping can provide laundry services, however we accept NO responsibility for items damaged during this process. Colorado Springs Housekeeping would highly recommend that the customer remove all dry cleaning items from anything you would like laundered by Colorado Springs Housekeeping prior to our arrival.
9.
  Colorado Springs Housekeeping has a 24 hour warranty from the completion of the cleaning project. If we have missed an area, please call us within that timeframe and we would be more than happy to come out and re-clean the area in question, at no additional charge. Colorado Springs Housekeeping does not give monetary refunds, we would prefer to fix the issue in question, and use it as a training opportunity for our employees. Complaints filed after 24 hours of the completion of the project fall outside the warranty period and unfortunately cannot be covered. Colorado Springs Housekeeping will not be held liable for repair or replacement of items broken or damaged due to pre-existing wear and tear, incorrect installation, assembly or usage.
10.
  By authorizing Colorado Springs Housekeeping House Cleaning to clean your home, you are agreeing in advance to our standard terms and conditions.

Colorado Springs Housekeeping services are provided on a one-time, weekly, bi-monthly and monthly basis. If you must cancel your scheduled service, we require notice at least one business day in advance otherwise we reserve the right to charge you our standard cancellation fee. If you have any questions, please don't hesitate to contact us! We're happy to help.

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